Terms and Conditions of Purchases at the SOTE Online Shop

About Us and this Web Site

The School of Total Education (SOTE) is based in Queensland, Australia. We are a small, independent K-12 school. We sell books from a section of this web site. Our contact details are:

Organization Name: The School of Total Education
Address: 2 Freestone Road
Warwick, Queensland, 4370
Australia
ABN: 61 005 641 225
Web Site: www.sote.qld.edu.au

Terms and Conditions

In using this web site you acknowledge and agree that:

  1. You must be over 18 years of age to place orders from this site.
  2. You may not use information on this site to spam, harass, or annoy other people.
  3. You may not post illegal content, spam our site with links, or deface our site in any way.
  4. You may not aggressively spider or interfere with this site in any way to slow or deny access to other users.
  5. No warranty of correctness or suitability of purpose of any information on the site is expressed or implied. The School of Total Education assumes no responsibility for errors or omissions, or for damages that may result from the use of information contained herein.
  6. Prices, terms and conditions, and availability dates are subject to change without notice.

Delivery Policy

We aim to dispatch orders within 3 working days. Please allow up to 14 days for delivery of orders within Australia.

Overseas orders may take longer.

Refunds

We will happily exchange or refund, within 60 days of the date of purchase, provided the goods are in original condition and accompanied by proof of purchase.

To return something you must first tell us. We we will then give you instructions on how best to return your order so we can process your refund.

You must pay the freight and handling costs on any returns.

Information We Collect

You can view our website home page and other pages on our website without disclosing your personal data. We collect only personal data that you may volunteer while using our services.

Certain pages on our website invite you to give us your name and e-mail address to enable us to contact you in the future.

To purchase books at our online shop, you will need to give us certain personal information (name, e-mail address, telephone number, address, credit card type, number, expiration, and CVV2 value). We store your contact information in our ecommerce system. We do not store your credit card details.

Passing Data to Third Parties

Our shopping cart system passes your credit card and related information to our payment processor at the time you make an order.

We will not disclose your information to any other third parties.

Confidentiality and Security

Our shop checkout page which collects personal information uses SSL encryption and the https protocol. Do not enter information on our Shop Checkout page unless your browser indicates that the page you are using is secure.

We utilise Adobe Business Catalyst for our shopping cart software (see www.businesscatalyst.com).

We use the eWay Internet Payment Gateway (see www.eway.com.au) to provide a secure environment for the authorisation of credit card transactions over the Internet.

All the people working for The School of Total Education who have access to and are associated with the processing of personal data are obliged to respect the confidentiality of our visitors’ personal data.